Recognizing the importance of personal information, Sakai Moving Service Co. Ltd. (the “Company,” “we,” “our,” or “us”) will appropriately use and manage all customer information in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations.
We will take adequate precautions for security control of personal information and review and improve them wherever needed.
We also will thoroughly educate and instruct employees so that personal information will be handled appropriately, and we will promptly respond to any complaints or requests for consultation that are submitted concerning the handling of personal information.

Collection of information We will collect personal information in a lawful and fair manner by taking precautions for adequate security control to the extent necessary for our business.

We may record your call to accurately understand the contents of inquiries or improve future services.
Purpose of use We will use your personal information within the scope of the following purposes to provide better moving services to you.
(i) To provide customers with moving services, related services, and any other incidental services of the Company (collectively “services”)
(ii) To provide any services relating to moving transport requested by customers via estimates, webpage, direct mail, etc.
(iii) To provide information about products and services that the Company or our group companies provide to customers
(iv) To respond to every kind of inquiries, requests, and desires of customers
(v) To send gifts or presents to customers
(vi) To be used as reference data to reflect customers’ desires on services (questionnaires etc.)
(vii) To be referenced for creating statistical data on services etc.
(viii) To give operating instructions to a subcontracting business for services of repair, installation, or other services
(ix) To request that a supplier or delivery company ship the ordered products
(x) To make studies, development, and improvement of new products and services and incidental research and analysis
(xi)To verify the identity of sellers when purchasing secondhand articles under the Secondhand Articles Dealer Act
(xii) To send campaign and other information to customers who have used the Company (direct mail and brochures)
(xiii)To decide whether to employ job candidates of the Company or not
(It is personal information in a curriculum vitae, resume, and other documents for recruitment. Information of those not employed will be discard within six (6) months after they are submitted to the Company.)
Information management We have established implementation rules and develop an implementation system for security control and take other adequate security precautions for the handling of customer information, and we also always take appropriate steps to make the information accurate and up-to-date.However, we are subject to disclose personal information to our partner companies and outsourcing contractors according to business necessity. In this case, we make sure said the partner the partner companies and outsourcing contractors strictly manage personal information as described above. We encrypt data using the Secure Sockets Layer (SSL) when they are communicated between a customer and the Company via the Internet.
Joint use Out of the personal information we retain, the personal information mentioned below is subject to be used within our group
In this case, we are responsible for the management of the personal data.
Purpose of joint use:
(i) To provide group services to customers
(ii) To provide customers with information about group services
(iii) To conduct a questionnaire to get customer feedback
(iv)To be referenced for creating statistical data on services
(v) To respond to all inquiries, requests, and desires of customers

Information to be collected :
(i) Name
(ii) Address
(iii) Contact information
(iv) Services of the Company requested by customers
(v) Receipt number issued by the Company to a customer
Third party provision We will not disclose your personal information without your advance consent unless such disclosure is required under laws and regulations or other special circumstances, or it is needed for the protection of the life, health, assets, or other important interests of you or the public.
Disclosure and correction If customer requests for disclosure of one’s own information, unless necessary to do otherwise, we will correspond to said request by verifying the identity of requesting customer.
In the case that customer’s information is inaccurate, or if customer changed the information to correct information on his/her own, please contact us at the below inquiry counter so that we can change said information to the correct information.
Contact for disclosure, questions and complaints
Sakai Moving Service Co. Ltd. (56 Ishizukitamachi, Sakai-ku, Sakai-shi, Osaka)
Head Office, General Affairs Department
Tel. +81(72)-241-0464 (9:00 a.m. to 5:30 p.m.)
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